Document
Renewal FAQs2022-08-17T11:08:43-04:00
What are the campus improvements?2022-08-16T22:05:54-04:00

We have compiled feedback from fans in attendance, as well as staff that worked the event, to make enhancements at The Miami International Autodrome. Among other improvements, we have identified four primary areas of focus:

  • – Wayfinding
  • – Campus Accessibility
  • – Shade
  • – Custom enhancements to hospitality & grandstand products
Why is my previous ticket experience unavailable?2022-08-16T22:06:04-04:00

We have evaluated all our ticketing products and made changes to improve the campus for all our guests. As a result, some ticket options have been eliminated while others have been expanded. Any changes implemented are done with the sole intention of improving the guest experience at The Miami International Autodrome.

What are the dates for 2023?2022-08-16T22:06:14-04:00

Formula 1 has not released the date for the 2023 F1 Crypto.com Miami Grand Prix, although we anticipate the event will occur around the same time of year.

Can I upgrade my tickets?2022-08-16T22:07:10-04:00

Due to high demand, we anticipate limited opportunities for ticket upgrades. If you would like to explore upgraded ticket options, please follow these simple steps:

  1. You must renew your current ticket package.
  2. Select the “upgrade my tickets” option when completing your ticket renewal.
  3. You will receive a call from your ticket representative if ticket upgrade options become available.

Please note – selecting “upgrade my tickets” does not guarantee you will have the opportunity as upgrades are subject to availability.

Can I add tickets to my account?2022-08-16T22:07:13-04:00

Due to high demand, we anticipate limited opportunities for ticket add-ons. If you would like to explore upgraded ticket options, please follow these simple steps:

  1. You must renew your current ticket package.
  2. Select the “add on tickets” option when completing your ticket renewal.
  3. You will receive a call from your ticket representative if ticket add-on options become available.

Please note – selecting “add on tickets” does not guarantee you will have the opportunity as additions are subject to availability.

Can I change my location?2022-08-16T22:07:22-04:00

Due to high demand, we anticipate limited opportunities for seating relocations. If you would like to explore relocating, please follow these simple steps:

  1. You must renew your current ticket package.
  2. Select the “upgrade my tickets” option when completing your ticket renewal.
  3. You will receive a call from your ticket representative if ticket relocation options become available.

Please note – selecting “relocate” does not guarantee you will have the opportunity as relocation is subject to availability.

Where can I view my invoice?2022-08-16T22:07:28-04:00

Please click HERE to log into your account manager and view your invoice.

How do I access my tickets?2022-08-16T22:07:53-04:00

All tickets for the F1 Crypto.com Miami Grand Prix will be digital. You will have the ability to manage tickets at least 30 days prior to race weekend. We will communicate your digital ticket delivery at a later date.

Can I print out my tickets?2022-08-17T22:52:24-04:00

All tickets are digital and can be managed through Account Manager within the Miami Grand Prix app. Paper tickets will not be accepted.

Account Manager help2022-08-16T22:09:31-04:00

In Account Manager, please use the same email you received the renewal communication on as your username. Click ‘Forgot Password’ if you need to change your password.

What happens if I miss my renewal deadline?2022-08-16T22:10:20-04:00

If you choose to renew after the deadline, we are unable to guarantee your same ticket product and location. Please contact your Miami Grand Prix representative at your earliest convenience if you have missed your renewal deadline to review available options.

When is the deadline to submit my hospitality wire payment?2022-08-17T10:32:02-04:00
  • Once you have agreed to renew your tickets, a 10-day window will be provided to receive your wire payment. All hospitality accounts must be paid in full.
  • If wire is not received within the 10-days of your renewal, you will be subject to a new location based on availability.
Wire payment resource page2022-08-16T22:10:17-04:00

All hospitality ticket products must be paid via bank wire. To submit payment via wire, please click HERE to view our Wire Payment resource page and payment instructions.

What is the refund policy?2022-08-16T22:10:39-04:00

There are no refunds on ticket purchases. All sales are final.

Where can I purchase parking?2022-08-16T22:10:52-04:00

Parking details are not finalized at this time. Parking communication will occur at a later date. Parking must be purchased separately.

How do I download the app?2022-08-16T22:11:07-04:00

Click HERE for more information on the F1 CRYPTO.COM MIAMI GP app experience.

Download Formula 1 Crypto.com Miami Grand Prix official app
Download Formula 1 Crypto.com Miami Grand Prix official app